At Competitive Edge, Inc. we solve problems, not just deal with the symptoms. We look at the entire organization and take all facets into account before designing a customized program. Our integrated approach allows our clients to learn how to maximize workforce performance and improve profitability.


DISC and Motivators Train-the-Trainer Certification

Competitive Edge, Inc. is the first TTI authorized trainer for this workshop nationwide.

This program is for professional trainers, human resource professionals and internal/external consultants who are committed to providing world-class services. This Train-the-Trainer program focuses on the DISC Behavioral Model and the Motivators Model that can be used for personal and professional development, leadership, teams, and employee selection and retention.

Train-the-Trainer Certifications are held privately for organizations of any size and virtually as open enrollment for 6 people.

Next Virtual Train-the-Trainer | August 23-27, 9:30-12:45 ET

Emotional Intelligence Certification Training

Emotional intelligence is a critical skill needed for individuals to effectively manage employees and lead organizations. This flexible, practical training program will provide participants with the tools and strategies to administer and debrief emotional intelligence assessments and design and deliver emotional intelligence training programs.

By the end of the training program, participants will be able to:

  • Define emotional intelligence and its importance and benefits
  • Have access to the premiere emotional intelligence assessment in the marketplace – EQ-i 2.0 from MHS.
  • Understand the science behind the EQ-i 2.0 system
  • Describe best practices for administering, providing feedback, and enhancing emotional intelligence

EQ-i Training Dates | Virtual Training
Introduction: Call us for the next class
Zoom Sessions: Call us for the next class

Certified Generational Specialist

Business is changing at a rapid pace and the workforce is more diverse than ever with five generations represented. As a result, organizational leaders are increasingly confronted with challenges due to the differing mindsets, work styles, and communication styles.

To prevent and overcome these challenges, trainers, consultants, and coaches need to enhance their knowledge, tools, and resources to better align with the needs of the diverse workforce.

Obtaining the Certified Generational Specialist status will enhance your ability to best serve the needs of your organizations and clients. This training will provide you with the knowledge and credentialing to:

  • Identify and discuss challenges experienced when working with employees from multiple generations.
  • Identify, describe, and differentiate characteristics, communication, and work styles across generations.
  • Apply key information about the generations to better design and tailor training programs to enhance overall effectiveness.
  • Better market programs and services to the various generations.
  • Build recruitment, retention, and coaching strategies tailored towards the Millennial generation.
  • Incorporate cross-generational exercises and strategies in coaching and training sessions.

Next Certified Generational Specialist Training | Virtual Generations Program 

( Please contact us to schedule program or call 770-487-6460 )

Virtual Facilitation Training

As the request for virtual training continues to rise, virtual facilitation is a necessary core competency for trainers. In this environment, training success requires unique skills related to audience engagement, trainer voice and delivery of content, curriculum design, and confidence to multitask in a technical setting. Attend this training and obtain the foundational knowledge and skills needed to successfully design and facilitate an online/virtual training.

Date: Coming Soon

Session 1: Transition to a Virtual Trainer

Participants will be able to:

  • Identify steps necessary to transition from face-to-face training to online training.
  • Identify and select appropriate online delivery formats.
  • Recognize different virtual training platforms and training functions within the platforms.

Quiz- Must pass with a 80% or higher to continue training 

Session 2: Engaging Learners

Participants will be able to:

  • Define online interaction and collaboration.
  • Apply techniques for keeping learners energized, focused, and motivated.
  • Utilize online interaction and collaboration tools such as whiteboard, chat functions, emoji responses, breakout rooms, and discussion boards.

Quiz- Must pass with a 80% or higher to continue training 

Session 3: Designing Curriculum

Participants will be able to:

  • Design curriculum to include pre-, post-, and intersession work.
  • Design curriculum to include self-directed and interactive activities.
  • Modify face-to-face curriculum for online delivery.

Quiz- Must pass with an 80% or higher to receive certificate of completion 


Dr. Melissa Furman is the founder of Career Potential, LLC and has a passion for helping individuals with career, professional, and leadership development. Her research and training expertise include: generational diversity, career development, leadership development, and emotional intelligence. She has provided individual coaching and organizational consulting services to corporate, non-profit, and government organizations including John Deere, U.S. Department of Energy, Textron, Electrolux, Augusta University Health, State of Georgia, U.S. Marshals, and many more.

Dr. Furman is a faculty member and former assistant dean at the James M. Hull College of Business at Augusta University in Augusta, GA. Prior to becoming an Assistant Dean, Dr. Furman served in multiple roles within university career centers at Augusta University, Johns Hopkins University, The University of Georgia, and Emory University.

Dr. Furman was recently awarded “Faculty Member of the Year” by the Augusta University Student Government Association, designated as a “Top 10 in 10 Young Professional to Watch” by the Augusta Metro Chamber of Commerce, and nominated for Georgia Trend Magazine’s “Top 40 under 40”.

Dr. Furman obtained her Doctorate of Business degree and Masters of Science degree in Professional Counseling from Georgia State University and her Bachelor of Arts degree in Psychology from Susquehanna University. She is a National Certified Counselor (NCC) and has obtained multiple certifications to administer assessment tools that measure behavioral styles, emotional intelligence, leadership development, and career development to name a few.

Next Virtual Facilitation Training

( Coming Soon )